We went in knowing very little about what hot tub would work best for the family and Alex talked us through all the models and listened to what we were looking for. He gave us all the details upfront and was very honest when it came to setup, and delvery services. I would suggest anyone looking for a good experience in shopping for a spa go see Alex. Great service.
Brandon and the team are always fantastic to deal with! Just all around a great experience and will continue to do business with them for years to come! Thank you 🙏🏼Can’t wait for my new sauna 😊Update! Absolutely love the new sauna! Nothing better than a great sweat after workouts!
We are thrilled with the customer service that we have received from the staff at Magic City Spa. From the sales people, to the delivery and set up, to the polite responses to my calls about maintenance, everyone has been top notch to interact with. Our spa itself is everything we could have hoped for in relaxation. Highly recommend.
We recently purchased a sauna from Magic City Home Leisure. Brandon and team were knowledgeable, always available and courteous, which made buying a sauna a great experience. They have a big showroom with lots of inventory so you can see the quality of what you’re purchasing. We also liked the fact that they provide delivery and setup, which went smooth. Highly recommend for all things leisure!
I recently purchased a hot tub from Brandon at Magic City Home Leisure and had a fantastic experience! Brandon and his staff were incredibly knowledgeable and helpful in guiding me through the selection process. They were patient with all my questions and concerns and helped me find the perfect hot tub for my needs. The delivery and installation process was smooth and hassle-free, and the team was professional and efficient. The hot tub itself is amazing, and I've been enjoying it immensely since it was installed. Overall, I highly recommend Magic City Home Leisure to anyone in the market for a high-quality hot tub with excellent customer service.
This company is fantastic I would recommend anybody to go and look at what they have, amazing products!! Also Brandon the manager is so helpful and patient with me. As I live in Williston, so texting was the easiest and fastest way to help me finish fixing my problem.! And a great and polite staff in the store and at your home installing and helping with follow up of product that you’ve got.
I highly recommend Brandon and his entire staff at Magic City Home Leisure. Brandon scheduled an appointment with my husband and I to look at various models setup in their store. Having the ability to see the different spa models and features made the decision easy for us to decide what was best for our family. We are very happy with our decision to go with the high quality Hot Springs Spa brand. The Hot Springs Moto Jet is like no other in the industry. The confidence to buy from a highly recommended dealer with a service department who is trained to service anything that may come up has confirmed we made the best spa choice from the best spa dealer. Thank you Magic City Home Leisure!
We have absolutely nothing negative to say. Our experience with Brandon and his crew was outstanding. We live 4 hours away, they delivered our tub and set it up in short order. Brandon has been excellent in helping with technical support from the start up getting the water treated correctly to calibrating the icare system.
We highly recommend Magic City Home Leisure. The customer service was excellent. Brandon was so knowledgeable about saunas. He was able to answer all of our questions. The entire staff made the buying experience smooth and easy. Thank you so much!Darren and LoriDevils Lake, ND
Magic city home leisure is the only place in Minot I would go for any of my home leisure needs, Alex was great to work with and helped me out with any questions I had. He was always quick to get back to me with any issues. Great customer service all around.
We had the greatest experience ever with Magic City Home Leisure!! My husband and I have a crazy schedule and I am so impatient and they totally made accommodations for both! I have had tons of questions and I texted them and they have explained everything to the T! On top of it buying our hot tub has been so great! Alone time with the kiddos to have fun and to open communication, relaxing time to read a book, also distress those muscles from the day, and the best is a nice calm soak with the husband.Recommend for everyone!
Brandon was wonderful to work with! We live 2 hours away from Minot and was able to see options, purchase and arrange delivery all through text message which is my preferred way to correspond! Delivery went smooth and Terry, Jared and David were friendly and easy to work with as well. We haven’t got water to it yet but can’t wait to enjoy our new purchase!
Purchasing a hot tub couldn’t have been any easier than my experience I had with Brandon and Magic City Home Leisure. Questions were answered with advice given when needed. Was shown different models that fit within the budget our family was willing to spend.Would recommend to anybody that’s in the market for not only hot tubs but all other products offered at Magic City Home Leisure.
BEST customer service we’ve experienced in a very long time! We felt comfortable the second we walked in. Brandon gave us honest advice with zero sales pressure. We couldn’t be more happy with our experience. Highly recommend to anyone!
Brandon was fantastic to work with along with his staff at Magic City Home Leisure. They are very knowledgeable and answered all my questions and concerns in regards to a pool. So excited to put one in next spring!! Thank you Magic City!!
Magic City Home and Leisure was great to work with and answered all of our questions. Brandon was very knowledgeable about the products and gave us many options to best fit our needs. Thanks you for the great experience!
Magic City Home and Leisure was so great to work with. They helped us work with our insurance company to replace our old hot tub that was damaged in our move with a new one. They were honest and not pushy at all! Great customer service.
My wife and I have been looking for a hot tub now for well over a year. It's a big purchase so we wanted to be sure on everything we chose out! Brandon made things a lot more easier and more comfortable with his knowledge great customer service! We cant wait to get our spa and start relaxing! Thanks for all the help 👍 highly recommend.